Return Policy

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us. The policy concerning the returns shall be following the clauses as set forth:

fierceincolorlipsticks.com (hereinafter “Fierce In Color Lipsticks”) is an online Beauty & Cosmetics store, which focuses on providing top-quality Vegan lipstick and lip gloss line products to our customers. We aim to satisfy all our customers with our large selection of products. You can use this page to learn about our return policies. By completing a transaction on our store, you acknowledge and agree to the following terms and conditions:

1. RETURN POLICY

1.1 We strive to provide detailed product descriptions, accurate images, and helpful customer support to ensure that you are confident in your purchase. Due to the nature of our products and in order to maintain the highest quality standards, all sales made through our ecommerce store are final and non-refundable.

1.2 We do not accept returns or exchanges for any items, regardless of their condition, once the order has been shipped. Please thoroughly review your order and shipping information before submitting to avoid any discrepancies or issues.

1.3 If you need to cancel an order, please contact our customer support team at fierceincolorlipsticks@gmail.com as soon as possible. We will do our best to accommodate your request; however, we cannot guarantee cancellation once an order has been processed or shipped. In such cases, our standard return policy will apply.

1.4 In the unlikely event that you receive a damaged or defective item, please notify our customer support team within 48 hours of delivery. We will work with you to address the issue and may, at our sole discretion, offer a replacement, repair, or store credit. Any claim made after the 48-hour window will not be eligible for such resolutions.

1.5 Upon receiving your complaint, we shall verify the authenticity and the nature of the complaint. However, in the event of frivolous and unjustified complaints regarding the quality and content of the products, we reserve the right to pursue necessary legal actions against you and you will be solely liable for all costs incurred by Fierce In Color Lipsticks in this regard.

1.6 Before accepting shipment of any product, kindly ensure that the product’s packaging is not damaged or tampered with. If you observe that the package is damaged or tampered with, we request you to refuse to accept delivery and inform us at the earliest. The return process of the product may be restricted by Fierce In Color Lipsticks depending on the nature and category of the product.

1.7 We reserve the right to review and approve returns or exchanges on a case-by-case basis in exceptional circumstances, such as when required by law or due to a proven error on our part. In these situations, our customer support team will provide further instructions and assistance.

1.8 A promo code, once used, shall not be refunded in case of cancellation of order either by you or us.

By making a purchase on our ecommerce store, you acknowledge that you have read, understood, and agreed to our return policy. If you have any questions or concerns, please do not hesitate to reach out to our customer support team for assistance.